Mintee

Terms of Service

Last updated: January 2024

1. Agreement to Terms

By accessing or using Mintee's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use of Service

Mintee provides a platform connecting individuals seeking guidance with mentors who offer their experience and expertise. Our services include:

  • Mentor profile browsing and discovery
  • Session booking and scheduling
  • Video conferencing for mentorship sessions
  • Payment processing for paid sessions
  • Messaging between mentors and mentees

3. User Accounts

To access certain features of our platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Mentor Responsibilities

If you register as a mentor on Mintee, you agree to:

  • Provide accurate information about your experience and qualifications
  • Honor scheduled sessions and communicate promptly about any changes
  • Maintain professional conduct during all interactions
  • Not provide professional advice outside your area of expertise
  • Respect the confidentiality of mentee information

5. Mentee Responsibilities

If you use Mintee as a mentee, you agree to:

  • Attend scheduled sessions or cancel with appropriate notice
  • Engage respectfully with mentors
  • Not record sessions without explicit consent
  • Understand that mentors provide guidance, not professional advice

6. Payments and Refunds

For paid sessions:

  • Payment is required at the time of booking
  • Mentors set their own session rates
  • Mintee charges a platform fee on paid sessions
  • Refunds may be issued for cancelled sessions per our cancellation policy
  • Cancellations made less than 24 hours before a session may not be eligible for refund

7. Prohibited Conduct

Users may not:

  • Use the platform for any illegal purpose
  • Harass, abuse, or harm other users
  • Share false or misleading information
  • Attempt to circumvent platform payments
  • Violate intellectual property rights
  • Distribute malware or engage in hacking

8. Intellectual Property

The Mintee platform, including its original content, features, and functionality, is owned by Mintee and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Disclaimer

Mintee provides a platform for connecting mentors and mentees. We do not:

  • Guarantee the quality of advice provided by mentors
  • Verify all claims made by mentors about their experience
  • Provide professional, legal, medical, or financial advice
  • Guarantee specific outcomes from mentorship sessions

10. Limitation of Liability

To the maximum extent permitted by law, Mintee shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notification. Continued use of the service after changes constitutes acceptance of modified terms.

12. Contact Us

If you have questions about these Terms of Service, please contact us at hello@mintee.net