Introduction

At Mintee, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. By using Mintee, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when registering for an account, including:

• Name and email address
• Profile information (bio, expertise, experience)
• Profile photos
• Payment information (processed securely by our payment provider)
• Calendar and availability preferences
• Communication preferences

Automatically Collected Information

When you access our platform, we may automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Facilitate connections between mentors and mentees
• Process payments and transactions
• Send notifications about sessions and platform updates
• Improve our services and user experience
• Respond to customer support requests
• Ensure platform security and prevent fraud
• Comply with legal obligations

Information Sharing

We may share your information in the following situations:

• With Other Users: Profile information is visible to other users to facilitate mentor-mentee connections
• Service Providers: We share data with third-party vendors who help us operate our platform (payment processing, hosting, analytics)
• Legal Requirements: We may disclose information if required by law or to protect our rights and users
• Business Transfers: In the event of a merger or acquisition, user information may be transferred

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Secure payment processing through certified providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@mintee.net.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information after account deletion for:

• Legal compliance requirements
• Dispute resolution
• Fraud prevention
• Enforcement of our terms

Children's Privacy

Mintee is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: